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CPUT Level 5 Higher Certificate in ICT Service Management

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The course, offered by the Cape Peninsula University of Technology (CPUT) prepares students for professional careers in Information Technology and specifically in the field of IT Service Management.

The course prepares students for professional careers in Information Technology and specifically in the field of IT Service Management.

Career Opportunities

There is an ongoing need for a wide range of highly skilled information technology personnel in SA. As the field is subject to rapid technological change, it requires professionals who are well trained in IT Service Management.  A career path in this field ranges from an IT Service Desk Trainee to IT Service Manager.

What could I do to further improve my skills and my chances of furthering my career?

Subject credits of 50% for the Higher Certificate in Information & Communication Technology can be carried over to the first year of the Diploma in ICT in the following academic year.

Students must obtain a 65% aggregate in the Higher Certificate in Information & Communication Technology in order to apply for the Diploma in ICT in the following academic year.

The top 20 academically performing students at each of the colleges in the Higher Certificate in Information & Communication Technology), will automatically get accepted to the Diploma in ICT in the following academic year.


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The course, offered by the Cape Peninsula University of Technology (CPUT) prepares students for professional careers in Information Technology and specifically in the field of IT Service Management.
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